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Question

Thrivecart isn't showing all live products in trigger for any main product.

  • 30 July 2023
  • 5 replies
  • 65 views
Tom10000

Hi,

I want to build a zap between thrive cart and my email marketing software.

If customer buy product x then add new contact in email marketing software.

However, after connecting Thrivecart Zapier is not showing all main products listed live in Thrivecart. It shows just 8 out of 35 live products. The “load more” button is greyed out and not active.

I tried “refresh fields” also without any results.

Any idea what I need to do, that all listed products appear in the “trigger for any main product”?

 

Thanks!

5 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @Tom10000 

Good question.

To help us have enough context, please post detailed screenshots with how your Zap steps are configured along with the encountered issue.

 

About ThriveCart's Integration

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
Tom10000

Hi, thanks for replying :)

it´s the Thrivecart Pro Version.

Here´s a screen video :

https://app.screencast.com/kXOON1YNkym9C

 

There are just some products showing up. All the other products don´t …. ?!

 

Any idea?! 

Thanks!

 

Troy Tessalone
Userlevel 7
Badge +14

@Tom10000 

If you know the Product ID, then you can set that in the Product field.

 

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
Tom10000

nope. Doesn´t work either.

 

Any other idea?

 

Is there no way to reach a support desk at Zapier? Or is this the official support desk? 

Troy Tessalone
Userlevel 7
Badge +14

@Tom10000 

When you say it didn’t work, did you get an error?

If yes, please post the encountered error.

 

If you have a Zapier paid plan, you can submit a ticket to Zapier Support here: https://zapier.com/app/get-help

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor

Reply


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