About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Products
Learn more about Zapier's new products.

Zapier Tables Zapier Interfaces

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Question

Thrivecart isn't showing all live products in trigger for any main product.

  • 30 July 2023
  • 5 replies
  • 65 views
Tom10000

Hi,

I want to build a zap between thrive cart and my email marketing software.

If customer buy product x then add new contact in email marketing software.

However, after connecting Thrivecart Zapier is not showing all main products listed live in Thrivecart. It shows just 8 out of 35 live products. The “load more” button is greyed out and not active.

I tried “refresh fields” also without any results.

Any idea what I need to do, that all listed products appear in the “trigger for any main product”?

 

Thanks!

5 replies

Troy Tessalone
Userlevel 7
Badge +14

@Tom10000 

When you say it didn’t work, did you get an error?

If yes, please post the encountered error.

 

If you have a Zapier paid plan, you can submit a ticket to Zapier Support here: https://zapier.com/app/get-help

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
Tom10000

nope. Doesn´t work either.

 

Any other idea?

 

Is there no way to reach a support desk at Zapier? Or is this the official support desk? 

Troy Tessalone
Userlevel 7
Badge +14

@Tom10000 

If you know the Product ID, then you can set that in the Product field.

 

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
Tom10000

Hi, thanks for replying :)

it´s the Thrivecart Pro Version.

Here´s a screen video :

https://app.screencast.com/kXOON1YNkym9C

 

There are just some products showing up. All the other products don´t …. ?!

 

Any idea?! 

Thanks!

 

Troy Tessalone
Userlevel 7
Badge +14

Hi @Tom10000 

Good question.

To help us have enough context, please post detailed screenshots with how your Zap steps are configured along with the encountered issue.

 

About ThriveCart's Integration

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor

Reply


Terms & Conditions