Hello everyone,
I’m connecting Jira to Salesforce through Zapier and I’m currently having this trouble:
I would like to import in Salesforce the text contained in the description box of a Jira Issue. I created a new custom field in Salesforce on this purpose, rich text type and full lenght capacity:
![](https://uploads-us-west-2.insided.com/zapier-ca/attachment/77d286a3-66dc-4bf6-8a9e-e3d7754da6ca.png)
I can find the new field while mapping the zap:
![](https://uploads-us-west-2.insided.com/zapier-ca/attachment/fae2b6bc-1a4f-4fde-9f95-884b5ff2360e.png)
In spite of this, after the Zap automatically creates a new Salesforce case from a a Jira Issue, the text is still cut and not even formatted as in Jira.
Any help?
Thanks in advance
Anton
Best answer by SamB
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