Goto Connect Call logs to Google Sheet Not working
Hi,
I completed the Zap to log incoming or outgoing ‘Goto Connect’ call to google sheet. The zap test verified the integration is ok and pushed a test line entry. In real test, the calls are not getting logged.
Anyone has the similar experience? I’m on free tier.
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Hey there @sv2023 thanks for letting us know that this worked after you connected with our friends in Support, I know that lots of Support folks are joining us on our all hands retreat in Texas this week, so I appreciate your patience in getting a reply.
Please come back any time with a question and we’re happy to help get you pointed in the right direction. Best- Rachael
The issue was resolved after few calls and escalation to level 2 and product team, For the all direction / incoming / outgoing calls, after picking organization, the phone/extension was not populating our phone or extensions. We were testing by typing phone #s. That was failing. We added the extension and violla, things are working.
I created a ticket with Zapier support yesterday and still waiting for the response.
I’ve created two zaps one to log Goto Connect incoming calls and other one for Outgoing calls. I created a Google workbook with two sheets tabs in it. One to record incoming and other one for outgoing calls. I shared the copy of the the google sheet here: