Best answer

Google Drive getting 403 "We're sorry... but your computer or network may be sending automated queries" Error

  • 8 December 2022
  • 84 replies
  • 2156 views

Userlevel 3

While sending a file to google drive we get the following error on all of our Zaps:

The app returned "Sorry... body { font-family: verdana, arial, sans-serif; background-color: #fff; color: #000; }GoogleSorry...We're sorry...... but your computer or network may be sending automated queries. To protect...". Sorry... body { font-family: verdana, arial, sans-serif; background-color: #fff; color: #000; }GoogleSorry...We're sorry...... but your computer or network may be sending automated queries. To protect our users, we can't process your request right now.See Google Help for more information.Google Home

How can we fix this? It’s not a field error of any kind.

Best regards, BridgeBV

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Best answer by Danvers 20 December 2022, 10:21

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84 replies

Userlevel 7
Badge +9

Hey there, everyone - thanks so much for flagging this in community!
I’m so sorry ya’ll are running into this. I did some digging and can confirm this is a bug with Google Drive. 😔 That said, the team is aware and actively looking into it.

I’ve also added everyone in this thread (who wasn’t already added) to the bug report as an impacted user. While I don’t have an ETA on a fix, this will ensure ya’ll are emailed once we do. We’ll also be sure to post here in community at that time.

Thank you so much in advance for everyones patience. We’ll be sure to share any updates once we hear more!

Userlevel 6
Badge +3

Hi @nss39759 

I’ve added you to the lists of affected users, and we’ll notify you via email once an update is available. Thanks!

Userlevel 1

Just an update from me. I left both Zaps to run naturally last night (GMT) and they have both successfully run. As a temporary fix until Zapier comes up with a solution, on your Google Sheets, share the sheet and ALLOW ANYONE WITH A LINK, set the ALLOW LINK to EDITOR. Like I said before, I am aware of having the sheet “”OPEN”” but it has got us out of the situation and I hope this may help others.

Userlevel 6
Badge +3

Hi Everyone, 

I’ve added you all to the list of affected users, and we’ll notify everyone via email once an update is available. Thank you.

Userlevel 6
Badge +3

Hi @Kian Nikzad 

I’ve added you to the list of affected users and we’ll notify you once an update is available. Thanks!

Userlevel 7
Badge +12

Hi everyone!

I’m happy to let you know that we’ve rolled out a fix for this issue. If you saw the “Run was throttled” error you should now be able to successfully replay your tasks. 

We know that some users are still seeing some 502 errors but much less frequently. We’re keeping an eye on things to make sure that this doesn’t increase, so if you do run into this error again, please contact the Support Team using the Get Help form

You can learn more about this issue and how it was resolved on this Zapier Status incident page

Userlevel 1

Having the same issue on mine.

Userlevel 1

Running into this issue since 12/6 as well. This is the entire reason we set up & paid for Zapier - can we get added to the list of affected users? It being the end of year means our team is stretched thin and doesn’t have the bandwidth to be checking on this constantly. Thanks! 

Please add me as well!

We’ve been having the same issue for the last few days.  Could you please add me to the notification list as well?  Thank you.

@jammer.solijon Please add me to the list of affected users as well

Please add me too. Thanks for the report and the support!

Using this zap for my business, this zap activates a process that sends customer his purchase. xD I am doing this manually while problem persist xD

Userlevel 6
Badge +3

Hi everyone, 

I recently added a few more members to the list of affected users, and we’ll notify everyone via email once an update is available. Thanks!

This is affected me, too, and an important production Zap we have. Please add me to list of affected users - thank you.

Please add us to the list as well.

Please add me to list of affected users as well.

Please add me as well

Please add me to list of affected users as well.

I;m having the same problem, this is effecting our model a lot!!! 

 

Can you please add us to the list kayne.teacher@gmail.com

Can you add me also?

please add me also

Me too :(

Userlevel 6
Badge +3

Hi everyone, 

I recently added a few more members to the list of affected users, and we’ll notify everyone via email once an update is available. Thanks!

Having the same issue as well. Please add me to the notification list when a fix is up. Thanks

Please can I be added to the bug report?