About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Products
Learn more about Zapier's new products.

Zapier Tables Zapier Interfaces

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Question

Facing validation error when creating a Zap for different tax rates between Shopify and Xero.

  • 13 September 2023
  • 2 replies
  • 24 views
S

I’m trying to set up a Zap that creates a new invoice in Xero when an order is placed in Shopify. Our products have different tax rates - 95% are GST on Income and the remainder are GST Free Income. I’ve tried every tax preset from Shopify and they all cause a validation error. The specific wording of the input field in Xero is GST on Income or GST Free Income.

Can anyone help problem solve this?

2 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @Shazed 

Good question.

Please post screenshots with how your Zap steps are configured along with the encountered error to help give us more context.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
S

Thanks for responding Troy. Unfortunately due to time constraints I had to migrate to another solution. Appreciate the offer for support though :)

Reply


Terms & Conditions