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Best answer

Email drafts populating the wrong recipients.

  • 29 March 2024
  • 5 replies
  • 12 views
D
Userlevel 1

I’ve created an email flow in which three drafts (spread three weeks apart) are generated to recipients from a google sheet. The drafts are generated fine, with the exception that they are all addressed to the same recipient (from the test while editing) and I cannot figure it out. I’ve turned the Zap of and back on several times and refreshed fields to no avail. 

 

Any suggestions on why this is happening and how to resolve it?

I’ve searched this issue and haven’t found an answer. 

icon

Best answer by Troy Tessalone 29 March 2024, 17:28

View original

5 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @Dave72 

For us to have full context, we will need to see screenshots with how your Zap steps are outlined and configured.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
D
Userlevel 1

I hope this helps to give context.

Troy Tessalone
Userlevel 7
Badge +14

@Dave72 

The screenshots do not show how Step 9 and Step 11 are configured.

Step 7, shows the TO field has a variable mapped from GSheets in Step.

To troubleshoot the DATA IN/OUT for each Zap step in a LIVE Zap Run, check here: https://zapier.com/app/history/

 

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
D
Userlevel 1

Thanks Troy, I got it figured out and it seems to work now!

ken.a
Userlevel 7
Badge +6

That’s an amazing news @Dave72! A huge thanks to Troy for lending a hand here!

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗

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