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Best answer

DocuSign error: INVALIDREQUESTPARAMETER: The request contained at least one invalid parameter.

  • 15 November 2023
  • 37 replies
  • 826 views
N
Userlevel 1

I am trying to set up a 3 step integration with Monday.com, Google Docs and Docusign Integration. The Monday and GDoc Steps seems to have gone through without an issue. However, after setting all the fields on the Docusign Step, it errors out with this error:

 

Could not create signature request: INVALID_REQUEST_PARAMETER: The request contained at least one invalid parameter. A document was defined without setting the 'name' field.

 

I cant seem to find the ‘Name’ field that is “Invalid”

 

Please find below screenshots for the steps and the fields
if someone could please help me out with this, that would be absolutely fantastic

 

 

 

 

There is one more field and the option to continue to the next step

Below is all of the fields available in the DocuSign Step



But when its time to test it, this is the error I am met with

 

Could you please help me spot the issue?
Thank you!

icon

Best answer by ken.a 8 December 2023, 07:47

View original

37 replies

ken.a
Userlevel 7
Badge +6

Hi there @Dries and @Markus_PH,

It looks like our Support Team identified this error as a bug. Our team is aware of the issue and we're working with DocuSign on a fix. I've added your email address as another affected members. That does a few things:

  • Bring this to the attention of the integration developers
  • Help track and prioritize fixes
  • Allows us to notify you via email if/when this is fixed

Unfortunately, I do not have an ETA, but I’ve added you to the list of users affected by this issue so we can let you know as soon as we have any updates.

Thank you for your patience and understanding.

N
Userlevel 1

Hello, @Dries!
I dont have a solution yet but i am liaising with Zap Support
they have been super helpful and timely in their replies
 

Once i am able to solve the issue, i will post the solution here! :)

ken.a
Userlevel 7
Badge +6

Hi @Clearcare Solutions LTD and @paprel,

I apologize for the late reply here.

It looks like this bug is still open. I have added your vote to the open bug report. While we can’t provide an ETA for the bug’s fix, we will let you know via email as soon as there’s an update.

I appreciate your patience and understanding.

ken.a
Userlevel 7
Badge +6

Hi @Lars P., @axelP08, and @dealify_ai,

I have added you all to the open bug report. We will keep you in the loop via email once the bug has been fixed.

@paprel, I apologize, but the bug is still open. I’d suggest giving DocuSign a nudge regarding the issue since they are the ones who manage and maintain their integration with Zapier.

I really appreciate your patience and understanding.

ken.a
Userlevel 7
Badge +6

Hi @Iroda,

I have added you as another affected member. We will keep you informed via email once the bug has been fixed.

Thank you for your patience and understanding.

N
Userlevel 1

Hello, @ken.a 

Your support is much appreciated
I had raised a ticket on the same day i had uploaded this post

I will let you know how the issue gets sorted out

Thank you!

ken.a
Userlevel 7
Badge +6

Hi there @Niran,

I’m jumping in to see if I can help!

This error is happening because the File URL from Google Docs is not valid. Looking at the screenshot, the (file) field here expects the actual file entry:

91174477c5bcb39c540042d78ee3665b.png
(view larger)

This field supports certain types of file entries only. More information on that here: https://zapier.com/help/create/basics/different-field-types-in-zaps#step-4

You may pass on a file using the URL of the file, but the URL needs to be containing the actual file. This means that the file needs to be downloadable.

With that being said, the “Create Document from Template” action doesn’t return the downloadable URL or the file object. You’ll need to add a “Find a Document” step after the “Create Document from Template” step, then mapping the Title of the document from the “Create Document from Template” step to the “Document Name” field in the “Find a Document” step.

After that, you’ll need to map the 7d7cc94851781abd6ee4ea5a9c5ba1c2.png from the “Find a Document” step to the “Document” field in DocuSign step.

Could you please give that a try, and let me know how it goes?

 

A
Userlevel 1

Hi, same here.

L
Userlevel 1

Hi,

 

Is there any news on this bug ?  The Docusign integration seems broken ATM.

Troy Tessalone
Userlevel 7
Badge +14

Hi @Niran 

Good question.

The error seems to indicate that if you are uploading a Document, then a Name field needs to be filled out.

A field may not be exposed that is required.

That may be due to an issue with how this integration is configured.

 

You can try opening a ticket with Zapier Support: https://zapier.com/app/get-help

 

 

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
P

Hi,

 

Is there any news on this? @ken.a

 

I have the same problem :/

 

 

Thanks.

 

PS: I’ve also tried putting a downloadable link as an input of the document and the problem still remains.

D

Same error here. Please fix.

P

@ken.a I mention you, please.

G

@ken.a please add me to the list of affected users so I can be notified when this is resolved.

ken.a
Userlevel 7
Badge +6

Hi @chuck1995,

Thanks for reporting this to us.

I have added you to the open bug report as another affected member. We will keep you posted via email once the bug has been fixed.

Thanks!

S

 

Same issue here, please add me to the open bug report.

Thank you!

M

@Niran - did you solve this problem in the meantime? Since I am stuck in the same situation. Thanks

ken.a
Userlevel 7
Badge +6

Hi @glem,

I have added you as another affected member. We will keep you informed via email once the bug has been fixed.

Thank you.

N
Userlevel 1

Hello, @ken.a 
Thank you for your support
I did try including that step but it has returned with the same error
Please take a look at the screenshots below and let me know if there is something i am doing wrong

 

1. This is the ‘Find a document’ Step

As you had mentioned, I have also mapped the Document name from the Title Field in the ‘Create a Document’ Step

 

  1. This is the DocuSign Step
    Where I have used (in the document field) ‘File Pdf’ , ‘File’ and ‘Exports Link Application Pdf’ but in all cases, It returns with the same Error
     

 


Please do let me know if there is something i should change about the above
Thank you, once again, for your support!
 

ken.a
Userlevel 7
Badge +6

Hi @Iroda,

I completely understand your frustrations and I’m very sorry for the inconvenience this bug has caused you.

I’d recommend relaying this to DocuSign’s Support Team since they are the ones who maintains and manage their integration with Zapier.

I appreciate your patience and understanding.

R

Hey there,

 

same issue here:

 

  1. Uploading a new attachment to Google Drive from Gmail
  2. Creating an envelope on Docusign

but I receive the same error message as everyone else. Can you add my email to the same open bug report?

I

Same issue

/subscribe

N
Userlevel 1

Thank you very much!

P

Great, thank you, @ken.a !

Hi @Clearcare Solutions LTD and @paprel,

I apologize for the late reply here.

It looks like this bug is still open. I have added your vote to the open bug report. While we can’t provide an ETA for the bug’s fix, we will let you know via email as soon as there’s an update.

I appreciate your patience and understanding.

 

ken.a
Userlevel 7
Badge +6

Hi @sortolo,

I appreciate you reporting this to us.

I have added you to the open bug report. While we can’t provide an exact ETA for the bug’s fix. However, we will keep you in the loop via email once the bug has been fixed.

I appreciate your patience and understanding.

Reply


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