Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

  • Home
  • Get Help
  • How Do I
  • Zoom webinar registrants "custom question" don't seems to be recognize by Zapier/Mailchimp

Hi!

My problem : When I organize a webinar in Zoom, I ask 3 standards question (email, first name, last name) and 1 custom question. The custom question answer can be “Yes” or “No”

When the registrant is in zoom, I use the zap “Add Zoom webinar registrants to Mailchimp as subscribers”. My zap works and transferred first name, Last names and email to mailchimp.

However , I want that when my registrant in Zoom answer my custom question with “yes” this will put him in “Group A” in Mailchimp. When he answers “No”, he will be put in “Groupe B”.

Is this possible to have such conditional add? Actually, I just find options to add the registrant in a specific Mailchimp Group based on the webinar but I can’t choose the group based on my Custom Question.

Do you have any idea?

Thanks,

Hi there @JP_999 - Thank you for your question. Have you checked out Zapier Paths yet? I think this conditional workflow would be helpful for your needs. Give it a shot and let us know if you need any further recommendations. 

Hi!

 

Is sounds what I’m looking for; however, it seems only in the professional plan, and not even in the starter plan. I take note of that and will see if I do the jump.

Thanks,

@JP_999 If you only have a couple of conditions, then you can create the same kind of logic using more than one Zap and adding a filter step. 

 

Here’s a help guide that explains how that works! https://zapier.com/help/create/customize/add-branching-logic-to-zaps-with-filters

 

You’d need a Zap for each condition (each answer to the question) so this solution works best if a) you don’t already have a plan with Paths and b) you don’t have too many different conditions. I hope that helps!

Terms & Conditions