I have a zap that based on a Zoho CRM lead update with a filter that a specific field needs to have a certain value to send out a text message. However, I am always getting 2 records into Zapier and then of course it sends out to text message.
Trigger: Update Module Entry for Leads
Filter Field SMA Day 0 15 min = 15 mins
It appears that zoho sends 2 records for the SMA Day 0 15 mins being updated and for the last activity filed being updated as they are sent at the exact some time. Is there a way to tell zapier to only send one of the records through the process?
Best answer by Troy TessaloneView original
Just checking in to see if you still need help with this?
Might be best to open a ticket with Zapier Support to help you troubleshoot this issue: https://zapier.com/app/get-help
One option might be to use Zoho Workflow Rules and send data to a Zap trigger that uses a Webhook.