I have a zap that based on a Zoho CRM lead update with a filter that a specific field needs to have a certain value to send out a text message. However, I am always getting 2 records into Zapier and then of course it sends out to text message.
Trigger: Update Module Entry for Leads
Filter Field SMA Day 0 15 min = 15 mins
It appears that zoho sends 2 records for the SMA Day 0 15 mins being updated and for the last activity filed being updated as they are sent at the exact some time. Is there a way to tell zapier to only send one of the records through the process?
Best answer by Troy TessaloneView original
Might be best to open a ticket with Zapier Support to help you troubleshoot this issue: https://zapier.com/app/get-help
One option might be to use Zoho Workflow Rules and send data to a Zap trigger that uses a Webhook.
Just checking in to see if you still need help with this?