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Question

Making OpenPhone Contacts Visible to Everyone Instead of Private in Zap

  • 15 April 2024
  • 5 replies
  • 26 views
F

My Zap automatically moves contact into OpenPhone but the contact is private. How can I make it to where everyone in the organization can see the contact in OpenPhone?

5 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @Flex 
Try configuring this field: Share With

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
F

Hi @Troy Tessalone 

I have tried but I guess I just do not know what I need to do in order to configure it. This is the option that comes up. I have tried everything listed and made sure I am in the group as shown below. Am I missing something?

Configuring Options
OpenPhone Groups​​​​​

 

Troy Tessalone
Userlevel 7
Badge +14

@Flex 

Try these tips:

Refresh the Zap Editor by refreshing the browser page.

 

Refresh the Zap step data.

 

Refresh the Zap step > field data.

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
F

Yes, I tried all of those things

@Flex

Try these tips:

Refresh the Zap Editor by refreshing the browser page.

 

Refresh the Zap step data.

 

Refresh the Zap step > field data.

 

@Troy Tessalone Yes I tried all of those things. Is there any way to use the custom column to bypass the direct link or is there more tips that you have?

Troy Tessalone
Userlevel 7
Badge +14

@Flex 

You can try to use the ‘CUSTOM’ tab, but will need to know the proper ID value to pass.

That might be visible in the browser when looking at a Group in OpenPhone.

You can try reaching out to OpenPhone Support for possible guidance.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor

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