Question

Is there a way to replace tags in Mailchimp when client status changes?

  • 25 October 2021
  • 4 replies
  • 146 views

Hi,

So I add clients to mailchimp using an excel file and they’re setup with a set of tags, one being either active or prospect.

 

When a client changes from prospect to active at the moment a new “Active” tag is created but the “Prospect” tag remains.

 

When a client changes status I’d like to remove the old status tag and add the new one… Can anyone help with this?

 

Lewis


This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

4 replies

Userlevel 6
Badge +6

Hey @LnashDA ,

 

Just a query before i share the solution. Do you want to remove both the old status tags? or remove only the Prospect tag?

Thank you for such a quick reply!

 

Yes, I’d like to remove prospect and replace with Active.

 

Fingers crossed you have this solution!

 

Lewis

Userlevel 6
Badge +6

Hey @LnashDA ,

 

You can remove old status tag with below action - 

 

 

Or you can make custom Webhook Call on below endpoint - 

https://mailchimp.com/developer/marketing/api/list-member-tags/add-or-remove-member-tags/

 

Learn here how to make custom webhook call on Zapier (https://zapier.com/apps/webhook/help)

Thank you so much!