Is there a way to replace tags in Mailchimp when client status changes?

  • 25 October 2021
  • 4 replies


So I add clients to mailchimp using an excel file and they’re setup with a set of tags, one being either active or prospect.


When a client changes from prospect to active at the moment a new “Active” tag is created but the “Prospect” tag remains.


When a client changes status I’d like to remove the old status tag and add the new one… Can anyone help with this?



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4 replies

Userlevel 6
Badge +6

Hey @LnashDA ,


Just a query before i share the solution. Do you want to remove both the old status tags? or remove only the Prospect tag?

Thank you for such a quick reply!


Yes, I’d like to remove prospect and replace with Active.


Fingers crossed you have this solution!



Userlevel 6
Badge +6

Hey @LnashDA ,


You can remove old status tag with below action - 



Or you can make custom Webhook Call on below endpoint -


Learn here how to make custom webhook call on Zapier (

Thank you so much!