Best answer

Is it possible to insert a line break in the description of "Create Sales Invoice" action?

  • 2 April 2024
  • 5 replies

Userlevel 1

This post was split from topic: 


I'm having this issue in the upgraded Xero integration. 



Ends up looking like this




It was not a problem in the legacy version.


Best answer by ken.a 3 April 2024, 08:43

View original

5 replies

Userlevel 7
Badge +6

Hi there @SBWT,

I did some digging into this, and it seems like it’s not possible to insert line break in the “Description” field of the “Create Sales Invoice” action in the non-legacy version of Xero. However, we have an existing feature request for this exact functionality. I have added you to the open feature request. That does a few things:

  • Bring this to the attention of the integration developers
  • Help track interest in this feature being implemented
  • Allows us to notify you via email if this feature becomes available in the future

While I don't have an ETA on when this feature might be implemented, we will notify you via email if it is!

Hopefully, this helps!

Userlevel 1

@ken.a thanks


As you can see from my example, the connection doesn't even recognise a [space] between fields! It's horrible. 

Userlevel 6
Badge +6

Hey @SBWT ,


Have you tried to make custom API call for this? I believe that should work. 

We are still waiting for this feature to come back. Hopefully it will be sooner than later. (:

Userlevel 6
Badge +6

Hey @julia s ,


This is possible to do if you use API Request action. I just tested again and that can work for you. Below screenshot is from XERO which i just tested. Let me know if you need help.