I just need to know if this is possible.
In Zendesk i have a custom field called process date.
I have created a zap which searches for a ticket where the date has passed and adds a tag.
This only does it for one ticket though how do I loop through every ticket that has a date in the past?
+14
Hi
Good question.
If you have a Zendesk plan that supports Automation, then consider using Zendesk Automation: https://support.zendesk.com/hc/en-us/articles/4408832701850-About-automations-and-how-they-work
The Looping app can be used to handle 1+ records.
You may need to use the Zendesk API: https://developer.zendesk.com/api-reference/
App APIs can be used in Zaps via these apps:
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
