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Does anyone have the Facebook Conversions API actually working?


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55 replies

  • New
  • 1 reply
  • January 20, 2022

Hi.. I’m guessing this has not been resolved as we have been trying to sort this for weeks without realizing there was an issue.

Could you please provide an update (if we have one) and add me to list to get notified when we do.

Thx


SamB
Community Manager
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  • Community Manager
  • 7811 replies
  • January 20, 2022

Hey @MikeS! Still no updates to share at this point, unfortunately. I’ve added you to the list of affected users so we’ll notify you by email as soon as it’s been resolved. 


  • New
  • 1 reply
  • January 27, 2022

Hi so does anyone actually have this working? 


christina.d
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  • Zapier Staff
  • 2653 replies
  • January 28, 2022

Hi there, @jgott!

Thanks for reaching out. While we don’t have any updates at the moment, I’ve added you to the list of impacted users. We’ll be sure to send an email and update the thread as soon as we know more!


SamB
Community Manager
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  • Community Manager
  • 7811 replies
  • Answer
  • November 22, 2024

Hey folks,

Just following up here to share that the bug report has been closed as Meta will be deprecating their Offline Conversions API in May 2025. It’s advised that the Send Purchase Event or Send Other Event actions on the Facebook Conversions or Facebook Conversions (for Business admins) are used instead. 

You can find out more about this here: Changes impacting Facebook Offline Conversions users

That said, if you run into any issues with those alternative Facebook Conversions actions you can let the Community know here or reach out to our Support team directly and we’ll be happy to assist. 

In the meantime, happy Zapping! ⚡