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Question

Billing issues

  • 13 February 2023
  • 5 replies
  • 18 views
C

Any expert near here? We got charged because I changed the monthly to yearly by mistake. Can I have a credit for this or have a refund and an evidence? Thanks!

 

I will appreciate an urgent help!

 

5 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @Carola1 

Good question.

You’ll need to open a ticket with Zapier Support for billing issues: https://zapier.com/app/get-help

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
C

Hello @Troy Tessalone 

The problem is that they don't answer frequently and I need an urgent help. Is there a more near expert that you can contact me please?

C

@Troy Tessalone  and I just made some of those tickets today.

Troy Tessalone
Userlevel 7
Badge +14

@Carola1 

Billing issues need to be handled by Zapier Support.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
C

Ok, thanks!

Reply


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