Billing issues

  • 13 February 2023
  • 5 replies

Any expert near here? We got charged because I changed the monthly to yearly by mistake. Can I have a credit for this or have a refund and an evidence? Thanks!


I will appreciate an urgent help!


5 replies

Ok, thanks!

Userlevel 7
Badge +14


Billing issues need to be handled by Zapier Support.

@Troy Tessalone  and I just made some of those tickets today.

Hello @Troy Tessalone 

The problem is that they don't answer frequently and I need an urgent help. Is there a more near expert that you can contact me please?

Userlevel 7
Badge +14

Hi @Carola1 

Good question.

You’ll need to open a ticket with Zapier Support for billing issues: