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Any expert near here? We got charged because I changed the monthly to yearly by mistake. Can I have a credit for this or have a refund and an evidence? Thanks!

 

I will appreciate an urgent help!

 

Hi @Carola1 

Good question.

You’ll need to open a ticket with Zapier Support for billing issues: https://zapier.com/app/get-help


Hello @Troy Tessalone 

The problem is that they don't answer frequently and I need an urgent help. Is there a more near expert that you can contact me please?


@Troy Tessalone  and I just made some of those tickets today.


@Carola1 

Billing issues need to be handled by Zapier Support.


Ok, thanks!


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