I received this error and changed my tax settings to ‘zero rated’ which cleared it up.
The zap was successful.
Since then, I have added some new sales tax amounts in Quickbooks Online, and the error has returned.
I have no idea how to proceed with my zap now.
Please help.
We’re running into the same issue generating an invoice with QBO, just to reinforce
We’ve sent a message to the support team, I encourage you to do the same
Hi
There are quite a lot of reasons that particular error message could pop up. You can contact our Support team here and they can dig in a bit more, checking our detailed logs, and hopefully that can give them some clues as to the culprit.
Where can I find help other than the support forums?
Sorry that’s not it. Customer field is just an ID taken from QBO. Also, I removed it and tried without success.
My process was working perfectly fine until I added additional sales tax by province, which has not prompted this error. I am trying to create a sales receipt fwiw.
One possible cause for this particular Business Validation Error is a space in the Customer field. Could you take a look to see if that is the culprit? If so, removing the space should do the trick!
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