Given the rollout of iOS 14.5 this week, we’re keen to get the Salesforce → Zapier → Facebook Conversions API working.
However, we’re stuck.
We’ve got the data flowing from Salesforce to Zapier no problem. And it *appears* like we’ve got the data flowing from Zapier to FB Conversion API (we get a success response from FB).
However, in the FB Event Manager, we see this:
Which would imply that the events are not getting passed through to FB because there would more than our 1 test event showing up.
If you’ve got this working, can you raise your hand so I can ask you a few questions about your set-up?
Best answer by nicksimard
I’m far from an expert in this domain, but I stumbled my way through setting things up (correctly, I think) but also can’t get anything to show up on the Facebook side of things (both with testing and when the Zap is live). I don’t know where the disconnect lies, since it appears to be going through, based on the success message in my Zap.
I’d suggest getting in touch with our Support team and referencing this thread, to say that the responses are showing the same problem across multiple users, with no solutions. If there’s a bug then they can create a report and add users to it!