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I am getting error when trying add account : Screenshot in body

  • 30 June 2020
  • 2 replies

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Best answer by jesse 1 September 2020, 17:38

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@Sarthak bummer, that’s no fun and a confusing error to boot!


Can you provide more information? what app is this? Are you developing the app on the Zapier platform, or is this an app that is private/shared with you (and not yet public on the Zapier platform?)

Userlevel 7
Badge +9

@Sarthak, I see our support team has responded to you with a resolution to this issue so I wanted to share context in this thread for anyone following along:


It looks like your CLI app is still running using our platform v7.5.0, which uses Node8, and has been deprecated by AWS, where your integration runs. We found that AWS keeps some apps running even though they are still using Node 8, but these time-out after a while and require an upgrade.

You'll want to get it updated to a more recent version - here is a changelog of where we are at with this (now at platform 10, supporting Node 12):