Hello!
I am currently trying to link a client’s RingCentral to Gorgias using Webhooks by Zapier. After troubleshooting some early issues, this one has me stumped:
Failed to create a request in Webhooks by Zapier
{+1XXXXXXXXXX} is not a valid phone number. (HTTP Status Code: 400)
At first I was trying to create a Zap for pulling in “Call Ended” tickets and ran into the issue with the sample numbers Zapier autofilled, so I switched to pulling in “New Voicemail”. I called and left a voicemail, updated data pulled in and now I still get the above error. Any insight would be greatly appreciated! Thank you!
For reference, here is the Gorgias article on how to create the Zaps.
Best answer by Troy Tessalone
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