I am creating my first zap. my workflow is the followingwhen a new person registers on my site it reads the client information (works) then it pulls into a zapier table (works) Go into Zoho CRM and check if the email already exists (fails)I get the following error message when I test this step Hoping someone could provide some insight.

Question

Zoho CRM error: Undefined error; please check if the URL trying to access is the correct one.

I am creating my first zap. my workflow is the following

I get the following error message when I test this step

Hoping someone could provide some insight.

Here are my two steps

Here is the second step

This is supposed to take a new lead and add to Zoho CRM contacts

when I click continue is when I get the error. Hopefully someone can let me know what I am doing wrong

Userlevel 7

+14

@pmdono2209

These fields are standardized dropdown values and expect certain values, so try picking from the list of options.

Userlevel 7

+14

Hi @pmdono2209

Good question.

To help us have more context, please post detailed screenshots with how your Zap steps are configured.