I am creating my first zap. my workflow is the followingwhen a new person registers on my site it reads the client information (works) then it pulls into a zapier table (works) Go into Zoho CRM and check if the email already exists (fails)I get the following error message when I test this step Hoping someone could provide some insight.

Question

Zoho CRM error: Undefined error; please check if the URL trying to access is the correct one.

I am creating my first zap. my workflow is the following

I get the following error message when I test this step

Hoping someone could provide some insight.

Userlevel 7

+14

Hi @pmdono2209

Good question.

To help us have more context, please post detailed screenshots with how your Zap steps are configured.

Here are my two steps

Here is the second step

This is supposed to take a new lead and add to Zoho CRM contacts

when I click continue is when I get the error. Hopefully someone can let me know what I am doing wrong

Userlevel 7

+14

@pmdono2209

These fields are standardized dropdown values and expect certain values, so try picking from the list of options.