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Question

Zoho Creator error: The app returned "Invalid API URL format

  • 8 June 2023
  • 3 replies
  • 117 views
TonyZhou

We are having issue with Zoho Creator in the automation. We are getting The app returned "Invalid API URL format.” error. I have read some discussions about the problem here and tried to do their suggestions but it is not working. Is this an ongoing issue?

3 replies

chanelle
Userlevel 7
Badge +8

@Paclabel I believe Ken is referencing the name of the Owner on your Zoho account, likely done when the initial set up on that account happened. 

Paclabel

Thanks,  do you know  Where to get the ower name? 

ken.a
Userlevel 7
Badge +6

Hi there @TonyZhou,

Welcome to the Community! 🎉

I’m so sorry for the trouble with the Zap. I did some digging into this, and it seems that this error can be displayed if the correct owner name is not used in the app connection. Here’s an example screenshot:

3e91e06b6be684509dfbeb326ac0dbc5.png
(view larger)

Please could you check the owner name in your Zoho Creator account and then create a new connection here using those details: https://zapier.com/app/connections/zoho-creator
 d52dbecdba54e7341262d08c078a6112.png
(view larger)

A common mistake is simply pasting the URL (incorrect) instead of inputting the name of your ZOHO creator application (correct).

Please give that a try, and keep us posted! 😊

Reply


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