Hi
My zap is connected with Podio then trigger slack. It stopped since last week, I tried to reconnect both Podio and slack but the zap still turn off itself. Please help.
Thanks
Toto
Hi
My zap is connected with Podio then trigger slack. It stopped since last week, I tried to reconnect both Podio and slack but the zap still turn off itself. Please help.
Thanks
Toto
The logs show a new error message:
{
"error": "forbidden",
"error_detail": null,
"error_description": "Must be at least light on space 1234567 to perform this operation",
"error_parameters": {},
"error_propagate": false,
"request": {
"url": "http://api.podio.com/app/space/1234567/",
"method": "GET",
"query_string": "include_inactive=false"
}
In that response I’ve changed the ID of the space from the one you’re actually using to one I made up. I’m not sure what it means to be “at least light on a space.” Does that mean anything to you?
I found a help doc on that error message here, which you might find helpful.
Hi there
I’m jumping in to see if I can help!
Before we dive deeper into to this, could you please try reconnecting your Podio account here: https://zapier.com/app/connections/podio
After reconnecting, please ensure that the Podio trigger step is setup correctly by double-checking the selected fields in the “Trigger” section of the trigger step.
Please give that a try, and keep us posted! 😊
Hi
I checked both possibilities, but the issue still there.
I am under my dashboard and turn on the zap - refresh the page - zap is turned off.
Please help~
Hi
In the logs I can see the error message “The user with id [redacted] does not have the right view on this”
Searching the Internet for that phrase brought up this Podio help forum post. Is that helpful?
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