Hi, I have a zap where when a new customer is added, it is supposed to add their info into ZohoOne Campaigns (ZO's email marketing
platform). But the zap breaks a lot. For some reason, it runs every time there is a new sale and not just when I manually create a new
customer. How do I fix this?
Zap triggers on every sale instead of only when a new customer is manually added.
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.
This shows the mapped variable for the email field was invalid or had a value that was blank/empty/null.
You may need to add a Filter as Step 2 to prevent the error and check for the existence of an email address.
If you still need help, post screenshots with how your Zap step 2 is configured in EDIT mode.
Hi Tory, thank you for responding! Please check the screenshots attached below.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.