Updating tags through my Zap and getting an error: “Internal server error”

Userlevel 1

Hello everyone,

I made a zap when i’ve got new subscribers on my mailchimp audience, with the mail as item ID, a column with first name, another with the tags in a monday board.

But i created some automations on mailchimp to add or remove tags, depending actions of customers. But each time i try to do a zap to make an update for monday, I’ve got an error “Internal server error”.
So, what are the good settings to do an automatic update of this tags in my monday board when it happens ?
Thanks for your help

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2 replies

Userlevel 7
Badge +14

Hi @descanic 

Good question.

Please post screenshots with how each of your Zap steps are configured in order for us to have more context, thanks.

Userlevel 3
Badge +4

Hey @descanic! Were you able to get your Zap up and running? If not, I’d recommend posting screenshots of each step in your Zap as Troy mentioned so we can further troubleshoot with you. 😊