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Question

Unable to send an email: Resource could not be discovered.

  • 5 July 2023
  • 1 reply
  • 15 views
sandeep01

I try to set up a Zap between hubspot and Outlook, but receive this error: 

Failed to create an email in Microsoft Outlook

Unable to send an email: Resource could not be discovered.

Have some of you experienced this before? 

1 reply

ken.a
Userlevel 7
Badge +6

Hi @sandeep01,

Welcome to the Community! 🎉

This error usually refers to the mapped data in the “From Email” or “To Email” field. That said, could you please send a full screenshot that shows all of the field in your Microsoft Outlook step? Here’s a sample screenshot of what I’m looking for:

46dd6c0979e3d815d621b8da43084ef1.png
(view larger)

Please blur out a part of the personal email in the screenshot.

Thanks! 😊

Reply


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