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Best answer

Unable to connect Sumoquote to Zapier

  • May 22, 2025
  • 6 replies
  • 39 views
I

The last run had an error of 503 Forbidden, after investigating in the Zap editor it was found that the Sumoquote account needed to be reconnected. I clicked the reconnect button and signed in with the account to give it access, after a few seconds it went through and then refreshed to say it needs to be reconnected again. I tried adding it as a new account and it asked to reconnect the new account as well. So the issue is I am unable to connect the Sumoquote account to my Zaps.

After trying to reconnect it in the App connections section, when clicking reconnect it is opening two popups with two different errors.

 

 

Best answer by SamB

Hi there, ​@Integrations - Spartan Home 👋

I see you also reached out on the other community topic that Troy mentioned, which relates to a recently reported bug affecting authentication on the SumoQuote app. Really sorry that your Zaps are being affected by this. You’ve been added to the bug so we’ll notify you by email as soon as SumoQuote’s developers get it sorted. 

As we’ve already got another topic discussing that issue I’m going to close one out so that folks can follow along with any updates in a single place. For anyone that comes across this post and wants to be added to the bug report please reach out on the main topic here and we’ll make sure you’re added.

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

6 replies

I

The inspect console is showing these errors:
Also for some reason the authentication is sending to a test url https://zapier.com/api/authentications/v1/authentications/45781875/test

 

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • 34072 replies
  • May 22, 2025

Hi ​@Integrations - Spartan Home 

Others have reported an issue with SumoQuote.

Best to try reaching out to SumoQuote Support for help with their Zap app integration.

 

⚡ Troy Tessalone - AutomationAce.com | Platinum Authorized Zapier Solution Partner | #1 Zapier Community Contributor
I

https://zapier.com/api/authentications/v1/authentications/45781875/test

The authentication is being sent to the above endpoint ending in test, could this be the issue?

I

I need this to be escalated with your assistance or I will be forced to cancel my subscription. It's clear the issue is on Zapier's end (based on the screenshots), until proven otherwise. Thank you.

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • 34072 replies
  • May 22, 2025

​@Integrations - Spartan Home 

Most Zap app integrations are created and managed by the app developer using the Zapier Developer Platform.

 

OPTIONS

 

NOTE: I do not work for Zapier, but I am a Certified Zapier Expert.

⚡ Troy Tessalone - AutomationAce.com | Platinum Authorized Zapier Solution Partner | #1 Zapier Community Contributor
SamB
Community Manager
Forum|alt.badge.img+11
  • SamBCommunity Manager
  • Community Manager
  • 9745 replies
  • Answer
  • May 23, 2025

Hi there, ​@Integrations - Spartan Home 👋

I see you also reached out on the other community topic that Troy mentioned, which relates to a recently reported bug affecting authentication on the SumoQuote app. Really sorry that your Zaps are being affected by this. You’ve been added to the bug so we’ll notify you by email as soon as SumoQuote’s developers get it sorted. 

As we’ve already got another topic discussing that issue I’m going to close one out so that folks can follow along with any updates in a single place. For anyone that comes across this post and wants to be added to the bug report please reach out on the main topic here and we’ll make sure you’re added.

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