Question

Typebot error: Authentication failed: The app returned "User not found."

  • 8 September 2023
  • 5 replies
  • 83 views

I'm having a problem authenticating the Typebot token with zapier, I get the following message: authentication failed: The app returned "User not found".


5 replies

Userlevel 7
Badge +14

Hi @Instituto Médico da Dor 

Good question.

Can you post screenshots of the authentication screen and encountered error to help give us more context?

Hi @Instituto Médico da Dor 

Good question.

Can you post screenshots of the authentication screen and encountered error to help give us more context?

This is the error

Userlevel 7
Badge +14

@Instituto Médico da Dor 

What about the screen before that error where you are inputting a value?

Follow in sequence as shown

Userlevel 7
Badge +14

@Instituto Médico da Dor 

You can try reaching out to Typebot Support as they created and manage their Zap app integration.

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