Already 12 Hours in and no response - this is a crucial issue. Why no one is responding? there are many cases of this issue worldwide
Hi
In order for us to have full context, post screenshots with how your steps are outlined and configured.
You can try opening a ticket with Zapier Support: https://zapier.com/app/get-help
See this post with screenshots - other people having the same problem over the last 24 hours.
You can answer there or here.
I sent a tickets - no response.
Hi there
Sorry to hear about the delay in getting a response. I took a look at the ticket you’ve got with our Support team about this and can see that they identified that you’re running into the same bug that’s mentioned on the Community post you referenced. Not sure if you’ve had a chance to review their reply yet but thought I’d share the workaround they suggested here in case it’s helpful:
Obtain the Event set ID by going to the events manager and grabbing the ID under the event, here:
Paste this ID as a custom entry in the field as shown below:
I can’t make any promises around when that issue will be resolved by but we’ll definitely by in touch via email as soon as it is.
Since we’ve already got one topic discussing this issue I’m going to close this one out now so that we can more easily keep track of everyone who’s affected and share updates in a single place. For anyone who comes across this post and wants to be added to the list of affected users please reach out on the main topic here and we’ll be happy to add you!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.