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Best answer

Task - Update or create - missing Set Up step?

  • 30 June 2022
  • 5 replies
  • 128 views
C

Working Zaps on editing lose the Set Up step in Create or update task.

icon

Best answer by NadiaW 1 July 2022, 18:40

View original

5 replies

Liz_Roberts
Userlevel 7
Badge +8

Hi @classicsailing ,

Sorry you’re running into this on with your set up step!

I see you have a ticket in with Support but if you’re able to share a screenshot of the exact configuration/error and apps you’re using we can do some troubleshooting on this end as well. 

L
Userlevel 1

 

I have exactly the same problem for some POST webhooks.
For some reason, the step details disappeared as well as the possible to set it up when in editing mode.

Troy Tessalone
Userlevel 7
Badge +14

Hi @LeviM and @classicsailing 

I’ve encountered this bug as well.

Best to report via a ticket to Zapier Support: https://zapier.com/app/get-help

As a potential workaround, you can try removing/readding the impacted Zap step. (not ideal by any means)

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
NadiaW
Userlevel 2
Badge

Nadia from Zapier Support here. We have this issue reported internally as a bug.

We noticed that the Set Up action tab disappears when the action has some mapped input from a deleted step.  

@Troy Tessalone thank you for the workaround and your advice to report to Zapier Support - this is the best course of action for now. 

T

Hello @NadiaW and @Troy Tessalone ,

Is this issue fixed? I tried to create a new Zap from my app but looks like the Set up step is still missing. Looks like the workaround is duplicating the Zap that is working and changing it.

Reply


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