Using a new payment trigger in Stripe app the test stage can’t find a succeeded payment intent in stripe live account.
Does this trigger list payment intents or just charges?
Using a new payment trigger in Stripe app the test stage can’t find a succeeded payment intent in stripe live account.
Does this trigger list payment intents or just charges?
Heya
I want to double check though, is your zap connected to your Stripe production env with a live payment? The reason I ask is the Zapier Stripe app doesn’t support the staging at the moment. 😔
If it all of this is true, is the payment through Stripe Connect by chance? These also aren’t supported though there’s a feature request for that I can get ya added to.
And finally, what method of payment was it - ACH payment, card, wallet, etc?
Outside of those, I also wanted to share this help doc with a few more troubleshooting steps to walk through when your zap isn’t triggering.
Keep us posted!
Hi
Thanks for your attention!
I checked, the right account is connected. I have some payment intents with 'succeeded' status on this account. However, they are not listed in the zap's test stage.
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