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SMTP Erroring Out when signing in

  • 21 July 2022
  • 1 reply

I’m trying to sign into the gmail server ( with TLS on, port 587. I keep getting the error in the attachment or another similar (request timeout on port 465, etc). I’ve verified login info. I can’t turn off “less secure app protection”. I’ve tried different ports, verified my IMAP was turned on. Also tried filling in the “from” address with the same email.



Best answer by christina.d 21 July 2022, 06:09

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Hey there, @bryanhj! Oh no, I’m so sorry to see you’re running into this.

For this I’d actually recommend opening a ticket with my teammates in support! This will likely require digging into logs to get a full picture of the error and they’ll be able to access those for you. 

Thanks for raising this in community!