About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Products
Learn more about Zapier's new products.

Zapier Tables Zapier Interfaces

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Question

"Reply to Email Action" Shows up in inbox

  • 19 January 2024
  • 1 reply
  • 4 views
R
Userlevel 1

This action works fine but the email shows up on the inbox as separate email. Is there a reason why it happens or is this something that cannot be stopped.  I attached an example below. Thanks!

1 Attachment

1 reply

SamB
Rank
Userlevel 7
Badge +11

Hi @raghavbajoria123! 👋

That’s odd. Can you share a screenshot showing what fields and settings have been selected in the Action section of that Reply to Email action in your Zap? As ever, please remove/hide any private information (like names, emails, addresses etc.) from your screenshots before sharing.

I’d like to take a look at the setup to see if there’s anything going on there that might be preventing it from being added into the existing message thread.

Thanks, we’ll keep an eye out for your reply! 

Reply


Terms & Conditions