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Question

Problems with finding new records in Learnworlds

  • 12 December 2023
  • 12 replies
  • 57 views
A

When I press Find new record in Test stage, it just keeps bringing me a record of one student. That user is an old record. I have many new students in Learnworlds. I just added a new user so that it could fetch the new data, and nothing. My Zap should be When user in enrolled in Product in LearnWorlds, invite user to channel in Slack. What could be the reason?

12 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @AnnaZ 

Good question.

  1. You should be able to configure the Zap steps.
  2. Turn the Zap ON and test live.
  3. Check your Zap Runs: https://zapier.com/app/history/
⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
A

@Troy Tessalone thank you for your answer. It still does not work. I re-created a new one using the AI option. It also gives an error on the Slack integration step. Any clue what can be the reason?

 

Troy Tessalone
Userlevel 7
Badge +14

@AnnaZ 

We would need to see detailed screenshots with how your Zap steps are configured.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
A

 

A

I basically want to invite users to a Slack workspace and add to a specific channel, once they purchase or are enrolled in a product (preferrably also a subcsription but could not find it) in LearnWorlds.

Troy Tessalone
Userlevel 7
Badge +14

@AnnaZ 

In Step 3, the Users field expects the Slack User ID from Step 2.

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
A

@Troy Tessalone It does not show a Slack User ID just a requested data for name and email

 

 

 

Troy Tessalone
Userlevel 7
Badge +14

@AnnaZ 

In that case, you may have to wait until the Invitee accepts the invitation to Slack before you can add them to Channels.

 

You may have to use 2 Zaps.

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
A

@Troy Tessalone thank you for the support!

A

It seems like it is not sending the Slack workspace invitation neither...though it says success...not sure what is happenning.

Troy Tessalone
Userlevel 7
Badge +14

@AnnaZ 

To send Slack Invites via API you need to be on the Slack Enterprise Grid.

https://api.slack.com/methods/admin.users.invite

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
A

Oh ok, got it. Thank you.

Reply


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