Question

New York Times trigger not functioning

Returning Error code: Error while retrieving: The app returned "keymanagement.service.DeveloperStatusNotActive". when attempting to test the trigger

Is it something on my end?

Userlevel 7

+14

Hi @SeaRabbitss

Good question.

I was able to replicate the NYT Zap trigger error.

If you have a Zapier paid plan, you can open a ticket with Zapier Support here: https://zapier.com/app/get-help

Hello, @Troy Tessalone

Where do I open a ticket? Going through the process on the help page only seems to submit a request. How will I be contacted?

Userlevel 7

+14

@SeaRabbitss

Zapier does support via email.