Question

New York Times trigger not functioning

  • 16 July 2023
  • 3 replies
  • 19 views

Returning Error code: Error while retrieving: The app returned "keymanagement.service.DeveloperStatusNotActive". when attempting to test the trigger

Is it something on my end?


3 replies

Userlevel 7
Badge +14

Hi @SeaRabbitss 

Good question.

I was able to replicate the NYT Zap trigger error.

If you have a Zapier paid plan, you can open a ticket with Zapier Support here: https://zapier.com/app/get-help

Hello, @Troy Tessalone 

Where do I open a ticket? Going through the process on the help page only seems to submit a request. How will I be contacted?

Userlevel 7
Badge +14

@SeaRabbitss 

Zapier does support via email.

https://zapier.com/l/support

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