Need help with a Zap Facebook Form ---> Send Email Mailjet

  • 8 February 2023
  • 4 replies

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Hello, i don’t get any errors or whatsoever, but the zap won’t trigger, i checked all options did about 10 models of the zap itself and it still doesn’t send the emails. Any help please?

4 replies

Userlevel 7
Badge +8

Hi @VeoWorldWide 


Did you check your Zap history to see if it triggered but maybe there is an error? 


Userlevel 7
Badge +14

Hi @VeoWorldWide 

Good question

Did you review all the available help articles for using FB Lead Ads in Zaps?

It’s all green markers, leads come in, but no trigger…..

Userlevel 7
Badge +9

Hey there, @VeoWorldWide! Thanks for reaching out in community and sorry to hear you’re still running into this.

Facebook Lead Ads can be a bit of a beast to troubleshoot sometimes but my friend Lionel created this amazing resource to help with that process:

If after working through each step in this, you’re still running into errors I’d actually recommend opening a ticket with my teammates in support. At that point, it will likely require digging into your zap logs to get to the bottom of it.

I hope some of this helps but definitely keep us in the loop!