About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Best answer

Monday.com New Item in Board tests not working - “An item could not be found”

  • 28 September 2021
  • 2 replies
  • 79 views
T

Trying to create a zap where the trigger is when a new item is created in a specific board within monday.com

This was working until a few days ago, now with the newest choice of monday.com as the trigger app when trying to configure the first step and test it, the test comes back as “Test Trigger (error) An item could not be found. The app did not respond in-time. It may or may not have completed successfully.” and then future steps can’t be configured as certain columns don’t show up.

I have tried all troubleshooting suggestions, reconnected monday, re-made zaps and nothing has helped rectify this issue. My connection is configured correctly. I have other zaps that connect with monday and work but these zaps are triggered by something other than monday.com. I’m only having a problem with any zap that is triggered by something in Monday.com and it’s only been since the introduction of the latest monday.com app connection option.

 

Could someone please help

 

 

icon

Best answer by Troy Tessalone 28 September 2021, 16:32

View original
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

jayeshkumarbhatia
Userlevel 6
Badge +6

Hey @tamzin , I just tried with my Monday account on Zapier and it is working fine. The best way to solve this problem is to reach out to Zapier team here .

Troy Tessalone
Userlevel 7
Badge +14

Hi @tamzin 

Check the Monday Status page: https://status.monday.com

There appears there might have been some recent issues that you encountered.

Try giving it some time and testing again.

 

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
Terms & Conditions