Question

Mailjet contact lists not showing up in Zapier


I want to connect GravityForm to Mailjet : 

 

I can retrieve every forms and submissions from Gravity Form, but I cannot retrieve any of my MailJet contact list :

 

I added the MailJet account with a SubAccount API Keys. In MailJet I can see I have several contact lists on my account :
 

 

How can I retrieve these contact lists in Zapier ?


13 replies

Userlevel 7
Badge +6

Hi @jalmin,

Could you check if you connected to Mailjet in Zapier using a sub-account API key that doesn't share the same contact lists as the main account?
 
36e2b19e365d4ee021fafa594c37363a.png

This is typically the culprit when lists aren't loading.

Hopefully, this helps!

 

same issue for me 

 

Hello, I said I was going to keep you informed, but unfortunately the MailJet integration has been abandonned in my project. Thank you.

@Troy Tessalone 

 

Yes I will reach out the MailJet support. I will keep you informed for futur reference. Thank you !

Userlevel 7
Badge +14

@aflouw 

Best to reach out to Mailjet Support.

May be related to your Mailjet plan or settings or permissions for the connected Mailjet account in Zapier.

@Troy Tessalone 

 

The test is successful : 

 

Userlevel 7
Badge +14

@aflouw 

Try “TESTING” the Zap app connection using the button [...].

 

@Troy Tessalone

 

I checked the MailJet Zap app connection. I can see I have one connection :

 

When I click on it, I can see the details :

 

I will try to reach MailJet support and keep you informed, thank you.

Userlevel 7
Badge +14

@aflouw 

Zap step config looks correct.

Check your Mailjet Zap app connection here: https://zapier.com/app/connections

Help article from Mailjet to reference: https://documentation.mailjet.com/hc/en-us/articles/360043696873-Zapier-user-guide

You may need to try reaching out to Mailjet Support for help.

@Troy Tessalone 

 

Here is the Newsletter contact list from my MailJet account :

 

 

And here is the step “ACTION” from the MailJet Zap, with the email coming from Gravity Form :

 

Do you see any issue ? Thank you.

Userlevel 7
Badge +14

@aflouw 

We would need to see screenshots with how your Zap step ‘ACTION’ section is configured.

 

Hello Troy,

 

Thank you for your reply.

 

I tried to use a custom value and use the ID of the MailJet list. Unfortunately, when I ran the test, I had an error :
 

I tried to close and re-open Zapier, to start over, to re-connect MailJet, but nothing was working.

 

Do you have any suggestions ? Thank you 

Userlevel 7
Badge +14

Hi @aflouw 

Help articles for using Mailjet in Zaps: https://www.mailjet.com/resources/integrations/zapier/

 

If you know the Contact List ID, which will be a number as indicated by the 123 icon, then you can use the ‘CUSTOM’ tab to set a static value.

 

Reply