Mailchimp is Pulling Old Subscribers instead of new ones when loading samples in the trigger

  • 6 April 2023
  • 1 reply

My zap is not working correctly because the subscribers that it pulls in when I run the trigger test for new subscribers to segment or tags are very old. We have since updated the fields in Mailchimp. When I try to load new subscriber it always pulls in the same 3 old ones that have the old format still. Is there a way around this? The zap is not working correctly because of it. 

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1 reply

Userlevel 7
Badge +6

Hey there @WiBE,

Welcome to the Community! 🎉

To help us investigate further, could you share a detailed screenshot of your Zap configuration? But, please make sure to blur out any personal information before sending it over.

Thanks a bunch! 😊