Skip to main content
Question

Mailchimp is Pulling Old Subscribers instead of new ones when loading samples in the trigger

  • April 6, 2023
  • 1 reply
  • 12 views

WiBE

My zap is not working correctly because the subscribers that it pulls in when I run the trigger test for new subscribers to segment or tags are very old. We have since updated the fields in Mailchimp. When I try to load new subscriber it always pulls in the same 3 old ones that have the old format still. Is there a way around this? The zap is not working correctly because of it. 

Did this topic help you find an answer to your question?
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

1 reply

ken.a
Forum|alt.badge.img+6
  • Zapier Staff
  • 6566 replies
  • April 6, 2023

Hey there @WiBE,

Welcome to the Community! 🎉

To help us investigate further, could you share a detailed screenshot of your Zap configuration? But, please make sure to blur out any personal information before sending it over.

Thanks a bunch! 😊