Hello, I deleted an old Zap last week that I no longer need but I am still receiving emails reporting an error on the Zap. Is there a way to correct this? Thank you!
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+14- Zapier Orchestrator & Solution Partner
- 34031 replies
The screenshot doesn’t show a timestamp.
Check your Zap Runs history to see when the Zap Run last processed: https://zapier.com/app/history/
Make sure the Zap is turned OFF.
- Beginner
- 4 replies
+14- Zapier Orchestrator & Solution Partner
- 34031 replies
You can filter Zap Runs by status to narrow the results to help you troubleshoot.
Zap Runs will show even for deleted Zaps, assuming the Zap Run itself has no been deleted.
https://help.zapier.com/hc/en-us/articles/8496326119565-Manage-your-Zaps#01H84XBFZR9Y26P1235AGPH03N
- Zaps will remain in the trash folder for 30 days before they are permanently deleted.
Restore Zaps in the trash folder
Zaps that are moved to the trash folder will remain there for 30 days before they are permanently deleted. To restore Zaps in the trash folder:
- Go to Zaps.
- In the left sidebar, click the Trash folder.
- Click the right arrow icon next to the Zap to open the sidebar.
- Hover over the name section of the Zap until the move to folder icon appears.
- Click the move to folder icon
. - In the dialog box, search for and select the folder you want to move the Zap to.
- Click Move to folder.
TipYou can also drag and drop the Zap into the folder that you want to move it to.
NoteIf you have a Team or Company account, you can only move Zaps that you own into your private folder. You can move any Zap into a shared folder.
- Beginner
- 4 replies
Thanks
+14- Zapier Orchestrator & Solution Partner
- 34031 replies
You can’t deleted Zaps out of the trash.
- Zaps will remain in the trash folder for 30 days before they are permanently deleted.
From the Zap Run details you can navigate to view the Zap, which will help you determine if the Zap is deleted or was never properly named and is still ON.
- Beginner
- 4 replies
If the Zap is not named and is labeled “Untitled Zap”, is that why it was still active even though it was off and deleted before? And if so, does this mean if I give it a name and then delete it, then it should not run at all?
+14- Zapier Orchestrator & Solution Partner
- 34031 replies
A Zap that is turned OFF will not have new Zap Runs.
Zap Runs “in progress” for a Zap that is turned OFF will stop.
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