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  • LinkendIn error: Field Value validation failed in REQUEST_BODY Data processing Exception while processing fields.
Best answer

LinkendIn error: Field Value validation failed in REQUEST_BODY Data processing Exception while processing fields.

I
Userlevel 1

Created a zap where I am trying to autopost from Facebook page posts to my LinkedIn Showcase page. And everytime I test it, it keeps reporting the ERROR: "Field Value validation failed in REQUEST_BODY: Data Processing Exception while processing fields [/author]". I seem to have no problem sending Facebook page posts to my other LinkedIn Company Page but for some reason this does not work on the SHOWCASE page. I have no other option since all the pages associated with my LinkedIn account are automatically retrieved by Zapier as dropdown field. I can only choose the Showcase Page as how Zapier retrieves it. I tried duplicating this scenario where facebook page posts are autoposted on LinkedIn via Buffer and connection to the Showcase page is working. Just to share, the Showcase Page is associated directly with my LinkedIn account and not the Showcase Page under a Company Page. I would really like to stay with Zapier and upgrade to a paid plan but this is the only issue of Zapier that I can’t get to work. I also sent this to support but didn’t get any reply for weeks now. Kindly help if you know the answer. Thanks in advance.

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Best answer by SamB 17 November 2023, 17:16

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This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

42 replies

D
Userlevel 1

Bumping this issue, since it’s my “today” issue. :)

steph.n
Userlevel 7
Badge +8

Hi there @HaXxXo VtotheZ and @mwolfe02 - This is a bug. I have gone ahead and alerted our team in charge of this integration, so that they can review this issue further. While I can't provide an ETA for when this issue might be resolved, we will reach out to you via email once it is. Thank you!
 

A

@Liz_Roberts  @steph.n  please add me to the email thread as well. I’m having the same issue.

Thank you!

steph.n
Userlevel 7
Badge +8

Hi @anton.katsarov, @Alex #hipthers @DanielRobertKelly, and @rahhb - You've all been added to be directly notified if we have an update to share. Thanks!

H
Userlevel 1

I actually had the same issue. It seems to work fine with the Company page as the tests consistently went through but the Showcase pages WITHIN that company seem to get the error. I debated with deleting the Showcase pages and just creating Company pages for my brands but that seems like it’s too much work. i did notice however that the endpoint for the Company page shows a numbered identifier and the Showcase pages show a masked URL so it may not even be possible to post to Showcase pages. Still testing now though.

A
Userlevel 1

@steph.n and @Liz_Roberts I would love to get notified too, the issue is resolved. Thank you!

J
Userlevel 1

I am running into this issue as well. I would like to feed a showcase page on LinkedIn with the RSS feed from my website.
It works fine for the Company Page on LinkedIn but doesn’t work for the showcase page.
I receive the following error -
https://cdn.zapier.com/storage/photos/44b7b333b2816d585c5846ebe9d7d3d2.png
 

jammer.solijon
Userlevel 6
Badge +3

Hi @meonvalleytravel 

 

We do apologize for any delays.

We don’t have any updates yet, but I’ve added you to the list of affected users, and we’ll update you via email once there are any changes. Thanks!

jammer․solijon
A
Userlevel 1

@steph.n I would love to get emailed as well once it’s resolved

Thank you

Liz_Roberts
Userlevel 7
Badge +8

@amandine you have been added to this issue and will receive an email with any updates!

R
Userlevel 1

Hi. Not sure what a showcase page is, but I am running into this error now as well. Can I be notified of the resolution of this? Thanks.

M

Thanks @christina.d I did confirm via Twitter that Hootsuite no longer supports RSS. I found a solution to use Buffer and Zapier, but I’m not thrilled about paying for both. I hope Zapier can fix the problem.

christina.d
Userlevel 7
Badge +9

Hi there, @POSITIVR! I’m sorry for the delay on this.

While we don’t have any updates to share at the moment, I did get you added to the list of impacted users. We’ll be sure to send an email as soon as we know more! 

M

Hello. Thank you very much. In our case Zapier was able to create company updates on LinkedIn showcase pages until mid of  july. Since then the error message mentioned above appears and zapier stopped posting on those pages. True company pages still work, but showcase pages do not. 

A

@Liz_Roberts I am having the exact same issue--can I be added as an impacted user as well? TIA

SamB
Rank
Userlevel 7
Badge +11

Really glad to hear you were able to get a temporary, workaround in place here, @marycanady. We’ll definitely let you know as soon as it’s been fixed.

Paying for both definitely isn’t ideal and I’m not sure if this would be a good option for you, but do you have an account using a standard company page, not a showcase page? If so, you should be able to use that LinkedIn account instead in the Zap without running into that error. Hope that helps! :)

T

Same problem encountered here. Suprised no solution after 3 years. Just remove the Youtube playlist feature. 

 

It is frustrating but now I’ll find another way around it.

SamB
Rank
Userlevel 7
Badge +11

Thanks for sharing this info with us, @Meinie. We’ll be sure to let you know as soon as it’s working again. Fingers crossed it’ll be sorted soon! :)

M

No, I need the showcase page. I don't understand why other apps can handle this easily but zapier has an issue for more than a year?

AndrewJDavison_Luhhu
Userlevel 7
Badge +10

Hi @ianfulgar 

Is there anything inherently different about the Showcase page compared to your other pages? Trying to work out if there is a common denominator here.

We're Zapier Certified Experts - we help businesses do cool stuff with automation | www.luhhu.com
E

Hey Zapier Team,

We also run into this error. Please add me to the list of affected users.
This error isr really annoying and should really be solved soon ...

Thanks!

nicksimard
Userlevel 7
Badge +11

Hi @ianfulgar,

I just wanted to check in with you to see if you’d managed to get things working, or whether you could still use some help here. Please let us know :)

nicksimard
Userlevel 7
Badge +11

Hi @alangan!

I’ve added you to the list of affected users!

M

I’m getting the same problem. I have a company page, but several showcase pages for different product areas, although I can select them in zapier, I get the error. :(

M

Hi @John Shelburne - sorry you are running into this error! I see that you are working with Laura in Support to troubleshoot- I will let them continue to dig in to better assist. 

Can you let me know if this is close to being solved? - if not I’ll have to rebuild all my showcase pages as company pages on LinkedIn, which is not what I’d prefer to do. Thanks

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