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Question

Issue with uploading files to Chatbot Data Sources.

  • July 6, 2023
  • 1 reply
  • 175 views

jordan.davis

I saw that connecting data sources to chatbots was now possible, so I bought a premium plan to test it out. I am running into issues where no matter the file size or type it seems to be getting rejected over and over.

 

The file I tested is a 27kb (I see the max is 1mb) word document that was having issues, I then turned it into a .txt file and was still not able to upload, then after I tried to convert it to a .pdf with still no luck.

 

Any way to get this file uploaded so I can begin to test this new feature? Thanks!

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1 reply

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • July 6, 2023

Hi @jordan.davis 

Try submitted feedback via this form: https://eap.zapier.app/interfaces

It will go directly to the Zapier Interfaces team.