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Question

Gravity Forms error: AppError: {"message":"Zapier Add-On is not Updated or Installed.

  • 25 April 2024
  • 1 reply
  • 6 views
L

Hello, I am getting the error below when trying to connect to gravityforms

 

authentication failed: We ran into an error and were unable to complete the request. This kind of error is usually cause by a malformed Base URL, but could have other causes. Please provide this error message to Support if you wish to escalate: AppError: {"message":"Zapier Add-On is not Updated or Installed. Your current version of the Gravity Forms Zapier Add-on is not compatible or is not installed and activated. Please update Gravity Forms Zapier Add-On or verify that the add-on is installed and activated."}

1 reply

Troy Tessalone
Userlevel 7
Badge +14

Hi @LynxMoe 

Help articles to reference for the Gravity Forms Zap app: https://zapier.com/apps/gravity-forms/help

 

Alternative is to use the Gravity Forms Webhook Add-On: https://www.gravityforms.com/add-ons/webhooks/

Zap trigger: Webhook - Catch Hook

Configure the generated unique webhook URL in Gravity Forms, then test.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor

Reply


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