Question

How to fix line breaks in the mobile version of an automated email?

  • 15 February 2024
  • 3 replies
  • 28 views

I set up a zap to automatically send an email whenever a new row is added in Google spreadsheet containing an email address. But when viewing the message on a mobile device, it has strange line breaks even though I’ve completely ‘cleaned’ the text multiple times. Does anyone have any idea how to fix this? See below - vertical red lines indicate line breaks where they shouldn’t be (some text has been blurred for privacy).
 

 


3 replies

Userlevel 7
Badge +6

Hi @happyzappy,

Would you mind sending the screenshot here as well? I’d be happy to take a look at this for you.

Thanks! 🤗

thanks. I’ve just sent you a private message with a screenshare. 

Userlevel 7
Badge +14

Hi @happyzappy 

We would need to see screenshots with how your Zap step is configured to have full context.

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